{"id":1785,"date":"2025-11-19T15:24:42","date_gmt":"2025-11-19T13:24:42","guid":{"rendered":"https:\/\/bitouvineyards.co.za\/?page_id=1785"},"modified":"2025-11-19T15:25:40","modified_gmt":"2025-11-19T13:25:40","slug":"shipping-delivery-policy","status":"publish","type":"page","link":"https:\/\/bitouvineyards.co.za\/index.php\/shipping-delivery-policy\/","title":{"rendered":"Shipping &amp; Delivery Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1785\" class=\"elementor elementor-1785\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2dde8f8 e-flex e-con-boxed e-con e-parent\" data-id=\"2dde8f8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cba956d elementor-widget elementor-widget-text-editor\" data-id=\"cba956d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li><strong> Delivery Areas<\/strong><br \/>We ship throughout South Africa using trusted courier partners. If you\u2019re outside major centres, delivery may take slightly longer \u2014 but we\u2019ll get your order to you safely, no matter how scenic your address is.<\/li><li><strong> Dispatch Time<\/strong><br \/>Orders are processed and dispatched within <strong>2\u20133 working days<\/strong> once payment reflects.<br \/>During peak seasons, special wine releases, or promotional periods, processing may take up to <strong>5 working days<\/strong>.<\/li><li><strong> Delivery Timeframes<\/strong><\/li><\/ol><ul><li><strong>Main Centres:<\/strong> 5\u20138 working days<\/li><li><strong>Outlying Areas:<\/strong> 5\u201310 working days<\/li><li><strong>Remote Areas \/ Farms \/ Estates:<\/strong> 5\u201312 working days<\/li><\/ul><p>Bitou Vineyards cannot be held liable for courier delays, but we\u2019ll always help follow up and get your wine delivered as soon as possible.<\/p><ol start=\"4\"><li><strong> Delivery Fees<\/strong><br \/>Shipping rates are calculated at checkout based on your location and order size.<br \/>Free delivery may apply for promotional periods or minimum spend thresholds (when applicable).<\/li><li><strong> Packaging &amp; Breakage<\/strong><br \/>All orders are packed securely and professionally to protect the bottles during transit. If your order arrives damaged, notify us immediately \u2014 see our Refund &amp; Returns Policy below.<\/li><li><strong> Order Tracking<\/strong><br \/>Once your parcel is dispatched, you will receive a tracking link via email or SMS.<\/li><li><strong> Failed Deliveries<\/strong><br \/>If no one is available to receive the parcel and it returns to the courier depot, additional redelivery fees may apply.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Delivery AreasWe ship throughout South Africa using trusted courier partners. If you\u2019re outside major centres, delivery may take slightly longer \u2014 but we\u2019ll get your order to you safely, no matter how scenic your address is. Dispatch TimeOrders are processed and dispatched within 2\u20133 working days once payment reflects.During peak seasons, special wine releases, or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1785","page","type-page","status-publish","hentry"],"blocksy_meta":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/bitouvineyards.co.za\/index.php\/wp-json\/wp\/v2\/pages\/1785","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bitouvineyards.co.za\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bitouvineyards.co.za\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bitouvineyards.co.za\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bitouvineyards.co.za\/index.php\/wp-json\/wp\/v2\/comments?post=1785"}],"version-history":[{"count":4,"href":"https:\/\/bitouvineyards.co.za\/index.php\/wp-json\/wp\/v2\/pages\/1785\/revisions"}],"predecessor-version":[{"id":1790,"href":"https:\/\/bitouvineyards.co.za\/index.php\/wp-json\/wp\/v2\/pages\/1785\/revisions\/1790"}],"wp:attachment":[{"href":"https:\/\/bitouvineyards.co.za\/index.php\/wp-json\/wp\/v2\/media?parent=1785"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}